Dear users, depending on the direction and number of applications, the average processing time is 5-30 minutes after receipt of payment from you.
If you plan to exchange bitcoin coins, then please note that the processing of the application will begin only after receipt of confirmations of your transaction. This can take some time, no more than 30 minutes on average, but there are situations when the Bitcoin systеm is overloaded and transactions can be confirmed up to several hours and even days. If such a situation has happened, you should not worry about the safety of your funds, as soon as the transaction is confirmed, we will make a payment to the specified details.
If you have any more questions, please contact our support team via the online chat on the website (the icon in the lower right corner of the website) or by email hotexchangeid@gmail.com
Happy exchanges!